What are clients are saying about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At Certified Carpet Systems, Inc. I have over 1500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home. 

Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request:

The next time you visit the Mansion, you may notice some of the rugs look much nicer.  As we are able, we are having them cleaned and having new pads put under them, a much needed improvement.  This is a newsletter worthy item because I want you to know that Duane and Jeff, the owners of Certified Carpet Systems, Inc. came to give us a bid and left loving the Estate which will benefit us in a big way.  Two days after they were thee for the first time they called to tell me they will be putting down new pads at NO CHARGE every time they clean a rug for us.  That cut their bid in half!.......Orientals are their specialty but they do a beautiful job on carpets, too.  They cleaned the carpe in my home and made it look new again.        Site Coordinatory, Bingham-Waggoner Historical Society

"You're wonderful!! Carpets have never looked so good. If I need to be out I just leave the house and they take care of everything.  I have a senile springer spaniel, a Great Dane and a houseful of children. My carpets still look great."  Christi Zerr 

 

"Company is Excellent! Certified did exactly what they said they'd do and in the time they specified. I feel lucky to have had such good service. Certified Carpet Systems was high recommended to me by a friend when my wife became ill with acute asthma. Certified responded quicky and professionaly by thoroughly cleaning air conditioning ducts, rugs and furniture. I heartily recommend Certified Carpet Systems! I plan to use the company on a regular basis. Certified Carpet Systems cleaned the house of pet dander and allergens. The cleaner environment has made a big diffrence in my family's health!" Steven Karbank

  

          

                               "You guys are the best-why call anyone else! At my son's 1st birthday party, ketchup was spilled all over the white dining room carpet. By 11:00 am the next day, the carpet looked like new." Amy Sokoloff

                                                                                                                         

Our carpets were a mess! With a sick dog, 3 sick kids and the winter season, we thought our carpets had "had it". We were so surprised at how great they look now! I appreciate that the men who run the company are the guys who show up at the door - no guessing as to trust, no wondering who they are.  We know who we can follow up with if we need them again.   Cathy Knudsen

"I had coffee spilled on my new, custom-made wool rug, including several areas of white. Jeff and Duane arrived within two hours of my call.  They removed all of the stains and my rug looks brand new! I like their ability to remove verydifficult stains (another time they were able to remove purple maker from some light colored carpet.) When we moved in we were suffering from a lot of allergies from previous animals. After just cleaning the carpet our symptoms became much more manageable"  Susan E. Rebein 

"A superb carpet cleaning company!  I feel confident in your ability to solve most all carpet cleaning problems.  I have been completely satisfied with ALL experiences.  Your company is consistent on performing to excellent standards.  You educate your customers, are efficient, friendly, trust worthy, and you have fair prices."   Jennifer and Juliet Bartels.

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"We had red Koolaid stains from the computer desk to the kitchen table on my WHITE carpet.  It was well worth the trip cost to try and get it out or at least fade it out. Remarkably, Mr. Crites was able to make the stains virtually disappear before my eyes. Great Job!"   Vernon Griffin, Jr.

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"Duane and Jeff are the best. Quick, honest and trustworthy. On Jan. 2, I called desperate for help. My son celebrated the New Year with the stomach flu. Duane showed up the next day. My carpet and couch look new again. No more flu and no more stains.  With two kids and pets I feel that Certified Carpet Systems has prolonged the life of my carpets."  Ann Kenny

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"A great company with honest and competent employees. When our basement flooded we were quoted very steep prices for the cleaning (by other companies). You guys came over within an 1 hour and gave us a fair assessment of the cleaning required. We appreciate that you are family owned, trustworthy and do a great job on the carpet at fair prices." Lily and David Levins

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"We like having a cleaning company that knows their business and that if I needed to could give them a key to my home and they would do their needed business and treat my home as if the home was theirs. WE " TRUST" Duane and Jeff and we are glad we know them.

Last year when you came out to clean our vents, since they were not EVER done before, Jeff took his time removing covers so wallpaper would not tear and did extra cleaning in vents with no charge for the extra time."  Stephen and Jill West.

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"I have used them several times and they are FANTASTIC!  They are extremely thorough, timely and reasonable. The have removed stains that "other" companies said were permanent. We are so happy with them we also use them on a regular basis at our auto repair service. I highly recommend Certified Carpet Systems.

We had water on our basement carpet from a sudden HEAVY rain and Certified Carpet Systems went out of their way to fix the problem. They cleaned the carpet, removed the pad and came back the next week to replace the pad and go over the water stain on the carpet" Sharon Winsler

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"Since back to 1973 I have used them. Genuine great cleaning and service in a company that continues each and every time to clean as if it were their own house. There has never been extra cost, true values, true estimates, accurate NO hidden costs.  This - I repeat- honets pricing (no last minute extra expense, also work never varies - always pleased."  Wyndolyn Weiss

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"I am always confident that I will get triple A service and my carpets will look great even though they are getting old. I can rest easy that my grandson can safely play on my carpets'. Pat Wilson

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"I have used this company since about 1979 and found them to be the best carpet cleaning company over the past 70 years of my life.  My carpet was in bad shape from another company and he brought it back to its natural color. My carpet is not stretched out of shape from cleaning as the past carpet people had done.  My carpet still looks almost new."  Emogene Scott

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"Prices are given up front-no hidden charges; they hand tool stairs and edges. They can even spray stain protectant on the carpet when done. They even leave "booties" for covering shoes when walking on the wet carpet! My carpets and rugs are in great shape. Cleaning them regularly has added more life to them.  Allergies improve with the DEEP cleaning of the carpets." Rosemary Abbott

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"I used to have berber carpet in my kitchen - I hated that carpet but then Duane really cleaned it up great. I enjoy the newsletters and the suggestions. I have been able to use the suggestions. I have used them since 1984. The cleaning has helped keep my carpets looking great. They don't try to sell me things I don't need. I just tell them what I want cleaned and they do it." Susan Griggs

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"I was amazed how clean the carpets came out and how the spots were removed. I'm very happy with the results. I'm very happy to have the anti-dustmite treatments and Duane is a very hard worker and stays with the job until completed." Phyllis Gracey 

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"My overall feeling about the company is super. I found Duane to be very competent and thorough in his efforts. His honest and helpful remarks regarding care of the carpet. My carpet looks like new carpeting, thanks to the above." Edna M. Everett

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"The best carpet cleaners I've ever had. I was ready to replace the carpets in my home- 15 years old. Now they look like new! Duane and Jeff (Father and Son) care about your carpets as much as you do." Judy Rosenberg

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                             "Excellent work! I spilled beet juice on my kitchen floor. Not a trace of the stain was on the floor when you finished cleaning. I have found you always to be courteous and on tlime. You've told me what to expect when you clean and it always turns out as you have stated." Barbara Burke